Stainless Steel Automatic Cats Healthy Water Fountain
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ORDER CONFIRMATION
After placing your order you will receive a confirmation email detailing the ordered items and your shipping information. Please double-check these (country, street number, company name, unit…), and contact us promptly in case of mistake. If you didn't receive the confirmation email within 24 hours, please check your spam folder before contacting us.
SHIPPING
Express delivery areas: Global
Shipping logistics providers:DHL,UPS,THT,FedEX,Wanb and EMS,YunExpress,Yanwen,CJ Package
We try our best to process all orders within 48 hours of receipt, but it can take longer during peak periods (holiday seasons, big sales, etc...).
You'll receive a notification email with a tracking number once your order has shipped out.
SHIPPING METHOD SHIPPING TIME SHIPPING COSTS Standard Shipping
Within 7- 20 business days
Free of charge Express Shipping Within 3-10 business days $9.99 USD Delivery can take longer during peak periods or if your parcel is being checked by customs. It may be delayed for 5 business days for any special situations. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.
TAX
All items sale on topspet.com are included taxes and dues, if you meet any problem on purchasing, please freely reach us at support@topspet.com, we will be here for you any time.
TRACKING
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. You can track your items on the carrier's official website after 24 hours.
Once they arrive in your country, your local postal services take over. This means you'll be able to track your parcel on your local postal services' website with the same tracking number. If the tracking shows that the parcel couldn't be delivered for any reason, please contact your local post office first, to have further details. Since they are handling your parcel, they would be able to give you information that we don't have.
If you have any trouble tracking your parcel, please email support@topspet.com. We’d be happy to help you out!
Please note that tracking is active during 60 days so we won't be able to do anything to help you if you contact us after this period.
DELIVERY
We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately email support@topspet.com within 3 business days after receiving shipping.
If your order has been damaged during transit, please get in touch with us promptly, by sending us a picture.
If possible, please record any issue concerning the delivery (damaged/soaked package, torn/bended products...) to the carrier when you receive your order.
CHANGE MY SHIPPING ADDRESS
If your order is shipping to an incorrect address, please email support@topspet.com as soon as you can.
*COVID_19 (CORONAVIRUS)
Delivery times are slowly returning to normal. However, despite best efforts some destinations are still subject to transit/delivery delays. This is why the following estimated delivery table cannot be guaranteed, it depends on your country’s current status. For your information, most of the postal services are still experiencing transit/delivery delays because of limited airline capacity, government restriction, important safety measures including physical distancing, employee absence (quarantine…), customs procedures and the huge extra volume of package every day… as a result of the pandemic. But they're still working hard to collect, process and deliver mail/parcels in unprecedented times.
PLEASE NOTE
- When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
- Your order will be sent to the address indicated at checkout. Any package returned to us due to an incorrect or incomplete address will be re-shipped at your expense.
- You have to pay your own shipping fee for the returned product if it's not the problem of the quality.
THANK YOU FOR YOUR PATIENCE, UNDERSTANDING AND SUPPORT DURING THIS DIFFICULT TIME, IT IS TRULY APPRECIATED!
Need help?
Is Your Cat Drinking Enough Water?
We all know cats need to drink plenty of water. But did you know that in the wild, cats drink twice their body weight in water every day. In a household environment, that equates to a lot of work for you!
This Automatic Water fountain, is a revolutionary new device that will keep your cat healthy and hydrated all day with a healthy constant stream of water.
Cats that drink plenty of water are healthier, happier, and more active. As well, they are less likely to get bladder and kidney infections, which is the number one diseases that cats get. With this Automatic Water fountain, you can help your cat live a longer, better life.
Your cat deserves the best
Improves Health & Happiness
More than 3000 domestic cats die each year because of health issues due to poor hydration. Kidney diseases, urinary tract infections etc. will likely impact 1 in 3 cats or more. Sadly, they tend to hide until it is fairly advanced.
That's why veterinarians recommend this Automatic Water fountain It entices your cat to drink more water by automatically giving them fresh, clean water all day long. Which is especially effective if your cat prefers to eat dry food. loved by over 10,000+ cat owners
There's hundreds of cat fountain option available. After months of testing and refining, we are confident we have made the most function and useful design on the market.
We've made it better!
Same standards, same quality, just better overall.
Unique Design Water Indicator
Easily check the water level in the water fountain, make sure your cats can enjoy clear
water every time then improve their health!
Why Us?
✔️ Quietest fountain on the market
✔️ Easy to clean, takes less than 10min
✔️ Enough water for 2-3 days
✔️ Made of stainless steel
✔️ Holds 2L of water
COMMON QUESTIONS
- If you have any quality issues with your order and want to return or exchange an item, just email us at support@topspet.com within 14 days after order fulfillment, and we’ll quickly respond with details to exchange the product or process a refund.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
- We offer standard worldwide free shipping , if you need advanced express,please contact us via support@topspet.com.
- For now, our essentials are available exclusively through our official website.