If you have any quality issues with your order and want to return or exchange an item, just email us at support@topspet.com within 14 days after order fulfillment, and we’ll quickly respond with details to exchange the product or process a refund.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

• We offer standard worldwide free shipping , if you need advanced express,please contact us via support@topspet.com.

• For now, our essentials are available exclusively through our official website.